Cookie Policy
Last updated: 10 December 2025
1. Introduction
This Cookie Policy explains how Trustwards (“we”, “us”, “our”) uses cookies and similar technologies on our website trustwards.io and related pages. Some of these cookies involve the processing of personal data, in which case we act as data controller in accordance with Regulation (EU) 2016/679 (GDPR) and applicable data protection laws.
This Cookie Policy should be read together with our Privacy Policy, which explains how we process personal data more generally and describes your rights under GDPR.
2. What are cookies?
Cookies are small text files that are stored on your device such as a computer, tablet or mobile phone when you visit a website. They are widely used to make websites work, to improve user experience and to provide information to the website owners.
Cookies can be first-party, which means they are set by the website you are visiting, in this case trustwards.io, or third-party, which means they are set by a domain different from the one you are visiting, such as Google Analytics.
Cookies can also be session cookies, which are deleted when you close your browser, or persistent cookies, which remain on your device for a defined period or until you delete them.
3. Who is responsible?
The use of cookies on trustwards.io is controlled by:
Trustwards. CIF/NIF: B23862303 (VAT: ESB23862303).
Address: Calle Río Guadarrama, 45, Arroyomolinos, Madrid, España.
Email: team@trustwards.io.
As data controller, we are responsible for the processing of personal data carried out through the use of cookies on this website. For more information about how we process personal data and your rights under GDPR, please refer to our Privacy Policy available on this website or contact us using the email address above. You also have the right to lodge a complaint with a supervisory authority, in Spain the Agencia Española de Protección de Datos (AEPD).
4. Types of cookies we use
On our website we use different types of cookies, including functional cookies and analytics cookies.
4.1 Functional cookies
Functional cookies are required for the website and our consent management platform (CMP) to function correctly. They cannot be disabled through our cookie banner, although you can still block them in your browser, which may cause the website or some of its features not to work properly.
Functional cookies set on this website include in particular:
trustwardsCookie: a first-party cookie set by Trustwards. It is used to remember your consent preferences, such as which cookie categories you accepted or rejected, and to associate a unique identifier with your browser so that we can keep a record of your consent choices. This cookie is persistent and has a duration of 12 months. Without this cookie, we would not be able to remember your choices or provide a reliable proof of consent.
__cf_bm: which is set by Cloudflare and is used to distinguish between human and automated (bot) traffic. It helps protect the website against malicious automated activity. It is a strictly necessary security cookie and is not used for advertising or user profiling. This cookie is a persistent cookie with a typical duration of around 30 minutes.
4.2 Analytics cookies
We use Google Analytics 4 to understand how visitors use our website. This helps us improve our content and user experience by providing aggregated statistics such as which pages are visited, how long visitors stay on a page and how visitors find our website.
Analytics cookies are non-essential and are only used with your consent where required by law. Analytics cookies are only set if you give your consent through the cookie banner or cookie settings. If you do not consent, these cookies will not be placed on your device and no analytics data will be sent to Google.
Analytics cookies set on this website include in particular:
_ga: a cookie set by Google that is used to distinguish users and to generate statistics on the use of the website. This is a persistent cookie, which is stored for up to 13 months, or for the shorter period configured in our Google Analytics account.
_ga_C4RXCF8STM: a cookie set by Google that is used to maintain the session state and collect information about how visitors interact with the website, for example pages visited and session duration. This is also a persistent cookie, which is stored for up to 13 months, or for the shorter period configured in our Google Analytics account.
We do not use marketing pixels or advertising cookies from providers such as Meta, Google Ads or LinkedIn on trustwards.io at this time.
4.3 Legal basis
The use of functional and strictly necessary cookies is based on our legitimate interest in ensuring the technical operation, security and accessibility of the website and our CMP, in accordance with Article 6(1)(f) GDPR.
The use of analytics cookies is based on your consent, in accordance with Article 6(1)(a) GDPR, which you provide by accepting them through the cookie banner or cookie settings. You may withdraw your consent at any time via the cookie settings, without affecting the lawfulness of processing based on consent before its withdrawal.
5. Cookie categories in our CMP
Our CMP groups cookies into categories such as functional, analytics, marketing and other. On trustwards.io specifically, we currently use functional cookies, including trustwardsCookie and __cf_bm, and analytics cookies, including _ga and _ga_C4RXCF8STM.
The presence and configuration of cookies may evolve over time as we develop our website and services. Any changes will be reflected in this Cookie Policy and, where appropriate, in the banner or cookie settings interface.
6. How you can manage cookies
When you first visit trustwards.io, you will see a cookie banner, powered by Trustwards, that allows you to accept all cookies, reject non-functional cookies or manage your preferences by category.
You can change your preferences at any time by clicking on the cookie settings in the footer of our website. There you can withdraw your consent to analytics cookies or modify your choices.
You can also manage or delete cookies through your browser settings. How you do this varies from browser to browser, and you should refer to your browser’s help documentation for more information.
Please note that if you block functional or strictly necessary cookies, some parts of the website or our CMP may not function properly.
7. Third-party cookies
When we use third-party services such as Google Analytics 4, those third parties may place cookies on your device and process personal data according to their own privacy and cookie policies. This may include, for example, IP address, online identifiers and information about how you interact with the website.
Some of these providers may be located outside the European Economic Area. In such cases, we take appropriate measures to ensure that any transfer of personal data complies with applicable data protection laws, including the use of Standard Contractual Clauses approved by the European Commission and, where necessary, additional safeguards.
We encourage you to read the privacy and cookie policies of these providers to understand how they handle your information, in particular those of Google for Google Analytics.
8. Retention periods
Cookies are stored on your device for the periods indicated above or until you delete them through your browser settings or cookie preferences panel. Functional cookies such as trustwardsCookie are stored for up to 12 months.
Analytics data collected through Google Analytics 4 is retained for a maximum period consistent with our configuration in Google Analytics, which does not exceed 13 months, after which it is automatically deleted or anonymised.
9. Changes to this Cookie Policy
We may update this Cookie Policy from time to time, for example if we add new services or tools that use cookies. When we make changes, we will update the last updated date at the top. In some cases, we may show you the cookie banner again to obtain your consent for new cookies or categories or to inform you of relevant changes.
10. Contact
If you have any questions about our use of cookies or about how we process personal data in connection with cookies, you can contact us at team@trustwards.io.